Jane’s mother had recently passed away and had been residing in a residential aged care facility. Jane (not her real name) was the executor of the Will and had all of the estate papers in order but the letter from the aged care facility gave her pause. It mentioned she would have to produce a grant of Probate of the Will in order to recover the Refundable Accommodation Deposit (RAD). What did Jane know about Probate? Not much... but thankfully she knew me!